Mail Merge on Outlook 365: How to Set Up a Shared Mailbox as Default Email Address

If you're using Outlook 365 and want to set up a shared mailbox as the default email address, this tutorial will guide you through the process. This is particularly useful when it comes to mail merging, as it allows you to use the shared mailbox instead of your personal account to send emails.

To begin, make sure that you have already set up a shared mailbox in Outlook 365. If you haven't done so, follow these steps:

1. Click on the checkbox for 'Always use the default account when composing new messages.'

2. Select 'Mail' from the right panel and navigate to the 'Send Messages' tab.

Once you've set up your shared mailbox, you'll need to configure Outlook 365 to use it as the default email address. Here's how:

1. Sign in to your primary email account using the password associated with that account.

2. Select 'Sign In' during the authentication process and choose 'Sign in with another account.'

3. Enter the address of your primary email account that has access to the shared mailbox and click on 'Next.'

4. Enter the password associated with the account and select 'Sign in.'

5. Enter the shared email address and click on 'Connect.'

Once you've connected your shared mailbox, you'll need to configure Outlook 365 to use it as the default email address. Here's how:

1. Select 'Account Settings...' from the drop-down menu.

2. Click on 'File' from the toolbar at the top.

That's it! Once you've completed these steps, you should be able to set up a shared mailbox in Outlook 365 and make it the default email address for mail merging. Note that it may take some time for all emails to synchronize with the shared inbox.

Mail merge on outlook 365